DELIVERY & RETURNS
Clear from checkout to return.
Simple shipping costs, useful order updates and a straightforward 30-day return window.
DELIVERY
Your order, clearly tracked.
We keep the process straightforward and show the important details before you purchase.
Review at checkout
Confirm your products, quantities, delivery details, shipping charge and total before paying with PayPal.
Order preparation
Your order is prepared for dispatch. Please check that your delivery address is complete before purchase.
Delivery updates
Tracking information is provided after dispatch so you can follow the order to its destination.
International delivery: Checkout accepts addresses for the United Kingdom, Ireland, Canada, Australia, New Zealand, France and Germany. Destination availability and the final shipping amount are shown before purchase.
RETURNS
Time to make sure it's right.
Eligible items can be returned within 30 days of delivery. Keep the product clean, unworn and ready for inspection.
Start a returnReturn condition
Items must be unworn, unwashed and in their original condition with all tags attached.
Contact us first
Email amandeep@merchmix.co or use the Contact page with your order details and the item you want to return.
Follow the instructions
Wait for return instructions, pack the item securely and use the return details provided by our team.
Refund review
Once an eligible return is received and inspected, the approved refund is sent to the original PayPal payment method.
DELIVERY OR RETURN QUESTION?
Let's sort it out.
Share your order details so we can give you the clearest next step.